We accept payment made through Paypal, Google Checkout, Visa, Mastercard, American Express and Discover. We also accept cashiers' checks and recognized money orders. We do not accept personal checks.
Payment is expected 7 days of completing checkout.
Sales Tax is additional and is added to your order total during checkout. Sales tax will be charged on shipments to Texas. State and local taxes will be calculated based on the shipping address entered at time of checkout. Note that taxes are based on order total, including shipping charges.
If you are not satisfied with your purchase from USA SuperSale, return it to us within 14 days of receipt of your order for a full refund (less original shipping charges). All returns must be received in their original new condition in order to receive refund or proper exchange. Please review the instructions below to initiate a return.
To ensure that your return is processed accurately and promptly, please email us at email@example.com with as much information as possible to help us find your order.
Please understand that in the automotive parts industry, there is a likelihood that a specific application may have a different part that what is specified by the industry catalog standards. There are some odd-ball instances of OEM's using specific parts that are not the same as what is specified in the catalog. If you receive a part that is incorrect, boxed wrong, or defective, we will gladly exchange the part for you or promptly offer a refund. If you order a part in error, please return the part back to us (at your expense) and we will gladly exchange or offer a refund.
Upon receipt of your request, an email will be sent to you that will include instructions for shipping the product back to us. Returned items must be in original (new) condition, with associated packing materials and packaging. Customers are responsible for return shipping costs. Once the product is received at our warehouse we will issue a refund for the merchandise amount plus any applicable sales tax. We cannot refund original shipping charges. Please allow 2 weeks from receipt of your return for the credit to appear on the same account you used for purchase.
Once shipped, the item is out of USA SuperSale's control and is the responsibility of the carrier.
If shipment damage occurs enroute to buyer a claim will be filed by USA SuperSale upon notification by seller. Notification must be sent to USA SuperSale within 48 hours of receipt of item. Notification after this 48 hours will result in loss of claim and monetary consideration for damage. In order for the claim to be valid, the buyer must keep both item and box for presentation to their local postal authorities for damage verification.
Buyer must also present clear visible photos via email to USA SuperSale for the claim process. Damage verification photos must be received by USA SuperSale within 72 hours of package receipt in order to process any claims. Please send photos to firstname.lastname@example.org. Failure to adhere to these policies will result in loss of claim and monetary consideration for damages.